Are beauty brands ready for the last-minute holiday rush? - Indoors Beauty

Are beauty brands ready for the last-minute holiday rush?

Are beauty brands ready for the last-minute holiday rush?

In the run as much as final yr’s holiday season, lots of the UK’s beauty brands had been primarily involved with decreasing pandemic-related stock backlogs and assembly demand pushed by shoppers’ pent-up financial savings. Twelve months later, these identical brands are going through a distinct panorama altogether. The temper music has modified this peak: With rising rates of interest, inflation and different financial pressures, there are talks of a extra muted holiday procuring season. And but a current Barclays report states that inflationary pressures however, shoppers are nonetheless keen to spend on non-essentials, whereas a Kantar survey not too long ago discovered that adults’ propensity to extend their spending round Christmas stays largely buoyant.

Health & beauty is broadly anticipated to be one in every of the strongest-performing classes in accordance with the Retail Economics Outlook for Christmas 2023 report. Consumers are wanting for feel-good issue treats and little luxuries like cosmetics match the invoice. It’s forecast that 4 per cent of shoppers will improve their spending on beauty in the run-up to Christmas.

While it stays to be seen whether or not the holiday procuring season might be muted, we’re prone to see shoppers deferring expenditure till the final minute. Indeed, PwC research notes, “conscious {that a} pre-season of holiday offers is more and more turning into the norm, [customers] are biding their time whereas ready for the greatest offers.” So, what are the implications for retailers of this development in the direction of last-minute buying?

Perhaps the most evident is that the holiday season might be busy and buyer appetites will stay excessive. This is nice information – however it’s not best for brands planning for peak. It means their groups and capacities might be examined as much as the final minute, but deliveries can’t be delayed as a result of buyer expectations of speedy fulfilment will stay. Add to this the potential for carriers to cap their deliveries to keep away from the chaos of 2022 and beauty brands are left in a tough place. They might want to both stretch groups and assets past their limits however threat jeopardising operations in the long run; or work at regular capability however threat not fulfilling Christmas orders on time. Clearly, neither end result is fascinating.

It’s in situations like this that beauty brands flip to GXO for seamless help throughout the holiday procuring season. After all, now we have in-depth beauty and luxurious experience matched with a broad vary of world-class logistics options, spanning warehousing and transportation, to boost the provide chains of beauty brands of all sizes – together with in instances of non permanent and seasonal change.

Clicklink is our premier Click & Collect resolution, a world-class supply community constructed for retailers by retailers. Unlike parcel carriers, Clicklink bridges brands’ on-line ecosystems with their brick-and-mortar presence. A buyer can order their last-minute items on December 23 and gather them in retailer the following day, simply in time for Christmas. For beauty brands, Clicklink is useful as a result of it makes planning simpler – the supply community may even perform every day inventory drops into key shops – and it facilitates an in-person touchpoint with the buyer. These interactions can then open alternatives for upselling and cross-selling, which provides to brands’ gross sales.


At the backend, there are different advantages for beauty brands and wider society too. With Clicklink, we will batch collectively totally different retailers’ orders for a extra environment friendly and cost-effective supply resolution which additional advantages the excessive avenue by decreasing the variety of automobiles. Whereas a single retailer might deploy vital assets for the supply of a handful of orders, we will pool collectively their supply with different brands in the identical locale and obtain next-day supply for all. GXO Clicklink is a consolidated retail supply resolution, supporting omnichannel ambitions. Beyond the clear monetary advantages to retailers, there are carbon emissions financial savings right here too: fewer journeys required for a comparable quantity of deliveries.

Meanwhile, GXO’s shared warehousing resolution GXO Direct allows beauty brands to faucet into assets that may be scaled up or down with demand. Thanks to quick, cost-effective deployment, GXO Direct presents beauty brands that a lot wanted flexibility – ramping as much as meet that last-minute buying peak forward of Christmas and organising for success in the new yr.

A extra compressed peak holiday procuring season is a problem which – with the proper preparation and logistics companion – will be was an amazing alternative. Beauty brands can not enter this yr’s holiday season with final yr’s instruments and techniques – agility and adaptation are key. GXO might help its shoppers to attain this agility and totally meet unpredictable client demand.


Tony Mannix
Tony Mannix, Strategic Advisor – Retail Logistics at GXO


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